Resume

Specialities: Stakeholder engagement, Team management, Technology lead, Systems and operations strategy, Technology consultancy

Experience


Since 2012

Senior Analyst, Business Systems (Business in the Community)
(London, United Kingdom)
Business in the Community – The Prince’s Responsible Business Network - is a business-led membership organisation made up of progressive businesses of all sizes who understand that the prosperity of business and society are mutually dependent.

  • Manage and deliver budget for technology department in alignment with corporate digital strategy, consistently meeting or exceeding required budget savings and performance requirements.
  • Responsible for IT capability for GDPR compliance, resulting in centralisation and protocol implementation for 26 different systems and platforms.
  • Implemented an agile systems development methodology (scrum) to ensure that we work with our technology partners in the most efficient method possible.
  • Rolled out Microsoft Enterprise 365 solutions for our company, concentrating on replacing our on-premise file sharing with Sharepoint and adoption of corporate collaboration tools.
  • Complete Software development lifecycle management for corporate and tactical systems.
  • Implement and run recurring disaster recovery scenario role-play events to identify risks relating to governance, resulting in the implementation of new procedures and policies.
2002 - 2012

Database analyst (Business in the Community)
(London, United Kingdom)

  • Managed the transition of corporate CRM from custom platform to Salesforce.com.
  • Developed custom applications and workflow on top of the Salesforce.com platform, allowing key business stakeholders to make use of software and tools more affordably and efficiently in order to maximise productivity.
  • Automated line of business application logic for internal teams, saving time and money on standard repetitive tasks.
  • Developed and automated integrated key performance metric reports allowing the company to analyze metrics from a number of disparate systems.
  • Automation and scripting of internal IT related tasks, saving time and reducing risk of manual error.
2001 - 2002

Programmer/Developer (Data Warehousing) (Shoprite/Checkers)
(Cape Town, South Africa)
Shoprite/Checkers is Africa’s largest food retailer, with over 500 outlets and 22 million shoppers.

  • Migrated the data warehouse from Informix to Microsoft technology (part of team).
  • Responsible for developing the ETL and data warehouse programs.
1998 - 2001

Junior Programmer/Developer (Banking and store applications) (Shoprite/Checkers)
(Cape Town, South Africa)

  • Customised and developed SAP interfaces for Egypt and Zimbabwe for Point of Sale systems in stores.
  • Developed Point of Sale applications to include utility payment at store front.
  • Integrated branch sales data into the data warehouse and SAP systems.

Education


2014 - 2017

Master of Science (Big Data Technologies) (University of Westminster)
(Achieved with Distinction)

  • Final thesis: Visualising multi-dimensional neighbourhood deprivation using open data.
2003 - 2012

Undergraduate and Postgraduate modules (Birkbeck, University of London)

  • Mathematical Methods Foundation
  • Internet Communications and Websites
  • Database Design
  • Computing for Mathematicians
  • Fundamentals of Computing
  • Information Systems
1997 - 1998
Certified Entry Level Developer (TDF Programming Institute)

Courses


2009
Certified scrum master (Conchango (Now EMC))

1998 - 2002

Various courses, both in-house and external

  • Data warehousing theory and techniques
  • Microsoft Certified Solutions Developer (MCSD)
  • Informix programming and SQL
  • Flexgen 4GL development